Founder and Executive Director of the The No Kill ACSMM™ Institute
The Adaptive Operational Maturity Model™ transforms animal sheltering from static assessment to adaptive, signal-driven operations—helping leaders make better decisions as conditions change—resulting in more animals protected and more lives saved.
Animal shelters operate in environments where conditions can change rapidly and unpredictably. Traditional models rely on fixed evaluations and periodic improvements, but these approaches often fall short during real-world disruption.
The Adaptive Operational Maturity Model™ provides a framework for continuous situational awareness and responsive action, enabling shelters to adapt in real time while maintaining lifesaving as the primary outcome.
Learn more: www.acsmm.org